Stakeholder Engagement

Clients

Our clients are our partners. Our success depends on our clients and our strength relies in working closely with them to create value and develop trust. Our business is centred on our clients, whether is about offering convenient and quality services, promoting of a fair treatment and responsible commercial practices, or implementing of practical innovative solutions. Our clients want to know that we are listening to them and providing the services they need.

We are committed to deliver value for our clients offering them high quality insurance solutions that go beyond their expectations in terms of risk coverage, cost and service quality.

Employees

Our people are our strength. Our success comes from our people. We treat our employees with trust and respect. The way we organize our work, allows us to maintain a healthy balance between work and family life. Our experience, teamwork and ability to deliver bespoke insurance solutions are our most valued strengths. Our people want a supportive workplace where they are valued, have clear career path, and are treated equally and without discrimination. Our company supports the aspirations of our people.

Business Partners

We are committed to work collaboratively with our business partners aiming to build mutually beneficial relationships, based on sound commercial practices.

Shareholders

Our shareholders are our foundations. Our success is made possible by the shareholders who choose to invest in our company.

In return, we commit to profitability and growth in value, which together make us all stronger.

Communities

Our communities are our homes. Our success relies on communities in which we invest and support our business. In turn, we care for the environment, create wealth, respect local values and encourage involvement in causes which are related to the community. Our strength is in choosing to do what is right. We recruit locally where we can and encourage our people to volunteer.